Objective:
Benefit the general public through work and service while learning and growing as an individual.

Skills:

Linux (installation, configuration, maintenance, troubleshooting and repair):
     Red Hat Enterprise Linux, Debian (x86, AMD64, PPC, HPPA/PA-RISC), Ubuntu
Other Operating Systems (installation, configuration):
    Windows 95, 98, 2000, XP, MacOS, FreeBSD
Virtualization Technologies:
    VMware Server, Parallels Workstation, Xen, KVM, QEMU
Networking:
    Ethernet, Cisco routers, switches, Cisco IOS, DHCP, DNS, bridging, wifi, firewalls, iptables, network boot, PXE boot
Hardware:
    Server racking, network equipment, RAID, rack-mountable servers, hardware assembly, system integration, burn-in testing
Programming and System Configuration:
    Debian packaging, bash scripting, kiosk design, hard drive encryption, Cisco Catalyst switch configuration

Professional Experience:

July 2009 - June 2010 (projected) 
Spectrum Software Technology, Egg Harbor Township, NJ
Hardware Technician
2009 TFMS Tech Refresh

• Staged hardware, installed software and tested systems before shipment
• Gathered remote site configuration files as required for system staging
• Updated the staging lab's kickstart server whenever necessary
• Troubleshot hardware, software and networking issues during staging
• Wrote shell scripts to back up configurations and apply patches during staging
• Worked closely with software developers and system engineers to identify issues and solve problems
• Tested the capabilities and limitations of new hardware
• Summarized test results through written reports
• Prepared and applied site-specific configurations for Cisco routers and switches
• Installed IOS software on Cisco 2811 routers and 2960 switches using TFTP
• Traveled to multiple FAA facilities across the country to participate in Tech Refresh deployments
• Updated the TFMS Factory Integration Procedures (FIP) and QA Test Procedures
• Developed and maintained Quality Assurance shell scripts

May 2008 - November 2008 
Linode LLC, Absecon NJ
Hardware and Support Technician

• Assembled and burned-in new host hardware in preparation for deployment
• Racked and cabled servers at a nearby data center
  
• Answered support tickets in a courteous and timely manner
• Designed and implemented a system for the automated installation of Linux on newly constructed servers
  • Linux installation time was reduced by approximately 80%
• Created documentation for company services
• Remotely troubleshooted problems on production hosts
  
• Was on call for 24/7 emergency support

January 2008 - May 2008
St Laurentius School, Philadelphia PA
Computer Technician

• Maintained the stability of the school's computer lab
• Troubleshooted network problems as they arose
  
• Kept the lab machines updated and freed them of viruses and malware
• Provided technical support to faculty and staff members
• Designed a content filtering system and file server for the student computer lab
  • DansGuardian was used to filter inappropriate content
    
  • clamav protected lab machines from viruses downloaded from the Internet
  • Squid was implemented as a transparent proxy in order to make things seamless
  • Samba was installed for use as the lab's file server
  • Debian Linux was chosen because of its ability to be minimal
    
  • The system was entirely composed of free and open source software

March 2007 - May 2008
LinuxForce Inc., Upper Darby PA
Contractor

• Off-site work:
  • Packaged software for use in Debian Linux
  • Tested software packages using virtual machines (KVM, Xen)
  • Updated company policy to reflect changes made after the shift from Debian 3.1 to 4.0
  • Conducted research on open source software trends and features
• On-site work
  • Installed Debian Linux on new hardware with software or hardware RAID, according to policy
  • Troubleshooted software issues and replaced malfunctioning hardware on production servers

Education:

March 2007 - September 2007
DeVry University, Center City Philadelphia
Credits accrued towards an Associates in Network Systems Administration

August 2002 - December 2003
University of the Sciences in Philadelphia
Undergraduate Study in Chemistry

References:
References are available upon request.

GPG Fingerprint:

171A C656 7B56 1B0F E2BC  ECC4 D4E7 1D6C CF0D 16C8    James Barrett <jadoba@jadoba.net>